Privacy & Cookie Policy

The following text describes how we use and process the personal data you have provided to us. You will also find information here on how to contact us if you have any questions regarding personal data. We will be happy to answer any questions.

Identity and Contact Details of the Controller

Company / Name and Surname: Vesla s.r.o.
Registered office: Průmyslová 387, 530 09 Pardubice
Company ID: 261 91 644
Phone: 466 670 446
E-mail: pardubice@vesla.cz

What type of personal data do we collect?

We collect only the personal data necessary for communication with website users or for providing the offered service or selling goods based on fulfilling a concluded contract. This includes: First name, Last name, Delivery address, Billing address, E-mail, and payment details depending on the type of payment.

For what purpose do we process personal data?

The processing of personal data is necessary to enable communication with website users or to fulfill contracts resulting from orders of offered services. The purposes are:

Information about product news.
Execution of the service.
Information about the status of the order.
Delivery of ordered goods.
Handling of potential complaints.

We need your e-mail address in order to inform you about discounts, special offers, competitions, and other interesting news. For this extended marketing communication, you must give explicit consent. Consent is given by filling in the registration form for these e-mails or by confirming an e-mail that was sent to you after ordering a service/product.

If you do not wish to receive this information, you can withdraw your consent at any time. This option can be found in every received newsletter. You can also contact the responsible person at the e-mail address listed above.

What personal data do we share with third parties?

Our website is connected to several third-party applications that further process data for their own purposes. A complete overview of third-party applications used by our website is listed below:

Facebook
Data: Cookies, anonymous data on group behavior and interests.
Purpose: Controller’s legitimate interests.
Consent type: Opt-out, no consent required.
Google Analytics
Data: Cookies, anonymous data on website usage.
Purpose: Analysis of anonymous data.
Consent type: No consent required.
Google Adwords
Data: Cookies, anonymous data on website usage.
Purpose: Campaign optimization based on anonymous data.
Consent type: No consent required.

Through third-party applications, we collect information about your computer. This data is anonymous. It cannot identify you personally and is used only for statistical creation and subsequent analysis.

How we use Cookies

We use third-party cookies that anonymously store information about website visits. These can then be used for analytical or marketing purposes. All cookie information we store is anonymous. Cookies cannot be tracked automatically – we use the opt-in variant, meaning cookies are tracked only with the website user’s consent.

What security procedures regarding personal data storage do we use?

The provider has adopted and maintains technical and organizational measures to prevent unauthorized or accidental access to personal data, their alteration, destruction, or loss, unauthorized transmission, or any other unauthorized processing or misuse of personal data. These measures include:

Anonymization of personal data.
Ability to restore the availability of personal data and access to it promptly in the event of physical or technical incidents.
Regular testing, assessment, and evaluation of the effectiveness of implemented technical and organizational measures to ensure processing security.
Multi-level firewall.
Antivirus protection and monitoring of unauthorized access.
Encrypted data transfer through IT technologies.
Access to personal data only for the provider’s authorized personnel.
Servers with personal data locked in the server room.

How can you control the personal data you have provided?

If you want to verify which specific data we process, contact the responsible person – see the e-mail in the first part of this page. Follow the same procedure if you wish to have your personal data removed.

General Provisions

The customer voluntarily provides their personal data and agrees to their provision to third parties under the conditions specified below.
Personal data will be processed in electronic form by automated means or in printed form by non-automated means.

If a website user believes that the controller or processor is processing their personal data in a way that conflicts with the protection of private and personal life or with the law, especially if the personal data is inaccurate with regard to the purpose of its processing, they may:

request an explanation from the seller or processor via their e-mail address or in writing,
request that the controller or processor remove such a situation by submitting a request via their e-mail address or in writing.

If a website user requests information about the processing of their personal data, the seller is obliged to provide such information by e-mail or in writing by post. The controller has the right to charge a reasonable fee not exceeding the costs necessary for providing the information, in the case of repeated requests.

The seller is a duly registered personal data controller. Customer personal data is secured against misuse. The handling of customer personal data complies with the relevant provisions of Act No. 101/2000 Coll., on the Protection of Personal Data and on Amendments to Certain Acts, as amended and effective.

Any errors, questions, leaks, or misuse of personal data can be reported to the competent Office for Personal Data Protection (ÚOOÚ).