VESLA DFM/EMS Keeps Raising the Bar (Customer Satisfaction Results 2025 )

What better way to prove how good our offering is, than showing it through customer evaluation data?

Every year, VESLA DFM/EMS asks its top customers to evaluate our collaboration, quality, and service. The responses come from leading telecom players across France, Belgium, the Netherlands, Spain, Portugal, Germany, and Italy.

They handle system design, we handle production and customization. Most of these partnerships have lasted more than a decade, which makes their feedback a true reflection of long-term trust.

Year-over-Year Survey Results (2023–2025)

Over the past three years, satisfaction levels have remained consistently high, reflecting strong and stable partnerships with our customers. Each year, we carry out a dedicated customer satisfaction survey to measure how well we perform across key areas such as quality, reliability, and collaboration. Participation has grown steadily, with 28 respondents in 2023, 35 in 2024, and 38 in 2025, showing increasing engagement and trust in the process. The results below present all scores as percentages for easier comparison.

KEY TAKEAWAYS

1. Product Quality – Consistently Excellent

Customer ratings for product quality remain among the highest in our surveys. Scoring above 90% for the second consecutive year confirms that our manufacturing precision and testing processes deliver reliable, high-performance results, year after year.

2. Delivery Reliability – Steady and Dependable

With satisfaction levels around 85%–88%, our customers continue to value our on-time delivery and responsiveness. This reflects the stability of our logistics and our ability to adapt to varied production schedules across multiple regions.

3. Engineering Collaboration – A Partnership That Delivers

Engineering collaboration continues to score above 90%, showing that customers value more than our production. They appreciate our flexibility, technical support, and proactive problem-solving. It’s a mark of trust built through long-term cooperation.

A Trusted Partner, Not Just a Producer

Year after year, these results confirm what our customers already know:VESLA DFM/EMS is more than a manufacturing partner. We provide flexibility, quality, and a personal level of collaboration that helps our customers deliver their designs with confidence. The feedback shows stable performance and continuous improvement — exactly what long-term partnerships are built on.

More info? info@vesla.cz